1. Identity of the Data Controller

Within the scope of Law No. 6698 on the Protection of Personal Data (“KVKK”), Turquoise Medical Tourism, acting in the capacity of data controller (address: Saraç İshak Mahallesi, Nur Sokak, Akyol No: 11, Interior Door: 3, Fatih, Istanbul; e-mail: info@turquoisemedicaltourism.com; telephone: +90 543 222 35 16), we inform you below about the purposes for which your personal data is collected, processed, with whom it is shared and your rights regarding your personal data.

2. Categories of Personal Data Processed

Among your personal data that may be collected;

Identity & Contact Information: Name, surname, Turkish ID number, passport information, date of birth, telephone, e-mail, address, country, etc,

Health & Medical Data: Clinical history, test results, diagnosis-treatment information, doctor’s reports, images, medication usage information, etc,

Financial & Transaction Data: Payment and billing information, insurance policy data, etc,

Internet & Formal Usage Data: IP address, cookie data, site visit records, etc.

3. Purposes of Processing Personal Data

Your data is processed in accordance with Articles 5 and 6 of the LPPD for the following purposes:

Organization and execution of overseas medical tourism processes,

Ensuring communication and coordination in medical service delivery,

Data sharing with health organizations and doctors,

Improving company processes and enhancing service quality,

Fulfillment of notification, reporting and storage obligations in accordance with the relevant legislation.

4. Transfer of Personal Data

Data can be transferred to the following parties:

Foreign and domestic health institutions (hospitals, clinics, doctors),

Insurance companies,

With legal advisors, audit organizations, public authorities and third-party service providers that process data,

With your explicit consent or, in case of legal obligation, with other relevant persons or institutions.

5. Collection Method and Legal Grounds

Your data is collected automatically or manually through our website, e-mail, phone calls, digital or physical forms, contracts.
The legal bases are:

Establishment and execution of the service contract,

Fulfillment of legal obligations,

Legitimate interest Ensuring the necessary communication and transaction security within the scope of medical tourism organization,

Explicit consent (especially for your special quality health data, as required by KVKK and related regulations).

6. Rights of the Personal Data Owner

Pursuant to Article 11 of the LPPD;

Learn whether your personal data is being processed,

Request information if processed,

Learning the purpose and suitability of processing,

Knowing the third parties to whom it is transferred at home or abroad,

Request correction of incorrect or incomplete data,

Request deletion or destruction in accordance with KVKK,

Request notification of these transactions to the persons to whom they are transferred,

Don’t dispute the analysis result with automated systems,

If damage has occurred, you have the right to claim compensation.

7. Application Method

In order to exercise these rights;

In writing with a physical signed petition to Turquoise Medical Tourism,

Or by sending an e-mail to info@turquoisemedicaltourism.com with your credentials and signature,

you should forward your request. Your requests will be finalized as soon as possible and within 30 days at the latest – if possible free of charge – after they are received by our Company.

8. Data Security

Necessary technical and organizational measures (data encryption, access control, system records, etc.) are implemented to ensure data security, and measures are taken against unauthorized access, transfer, disclosure and other violations.

9. Update

This text will be updated as needed in accordance with the legislation in force. Updated texts will be published on our website and announced to the public.